3

Expensive

5

My Mechanic saved our road trip! We were travelling south from Tulelake when we lost oil pressure and had to have AAA tow us back to K-Falls. Long-story-short, My Mechanic was one of the three names that relatives in the area gave us. We called all three places and My Mechanic was able to do at least the diagnostic that day; the other shops weren't even going to look at the car until the end of the week... Waiting was not an option, as we are from the Sacramento area and needed to get home. My Mechanic staff were very understanding and helpful in getting the diagnostic done. Thank God the fix was a relatively simple one and they were able to get the part, get it installed, and even clean up a lot of the oil that had sprayed under the car when the oil sensor failed. A+ customer care!

1

Overcharged many times, customer service is lacking and the work you pay for doesn't fix the problem you went there for.

The last time we saw your car was March; please call us so we can make right whatever we did wrong.

- My Mechanic
5

This place was a life saver. We were on a family road trip from Seattle to Tahoe. The water pump on our suburban went out in the hotel parking lot in K Falls on Sunday night. I got to the shop at 7:30 and they got me in right away. They replaced the water pump and had me back on the road before lunch. They were fair on the price as well. They saved our road trip and I am grateful.

5

Our breakdown turned in to a real good thing...We broke down just south of the Oregon border in California and, by chance, some guys were working on the railroad for Union Pacific. One of the guys said go to My Mechanic in K-Falls. So our tow took us there and we got there on a busy Friday and they fit us in. Erik, the manager was exceptionally helpful and his crew had us back on the road within two hours! The price was fair too. But the cool part was when the owner, Dale Eklund, showed us around the waiting room, which is really more of a really cool antique museum. Dale asked us where we were headed and we told him "north, with no particular destination". It was then he told us of a really cool place about an hour out of town where we could camp with our Westy. We camped at this amazingly cool place all by ourselves (and a few billion mosquitos!). We would never had known about it without Dale's hospitality. My Mechanic rocks. Great service, great price, and the greatest people!

WOW! Thank you so so much for taking your time to give such an amazing review of My Mechanic. Thank you, thank you. Dale is pretty proud of his collection at the repair shop

- My Mechanic
5

I've had to take my car to them a couple of times, and they were very helpful! They were even able to get my car in earlier than expected last time.

We always love when we can beat customer expectations. Thank you for taking your time to post a review on your experience with My Mechanic Auto Repair

- My Mechanic
5

Amazing service! Saved our vacation! Had to have rv transmission devices in the middle of our trip. Dale and Stacy were AWESOME! On the road again!

Sweet...love when we can help with vacation time. Thank you for posting your review of My Mechanic Auto Repair.

- My Mechanic
5

These guys made us feel confident driving off the lot. They manage to create a fun and comfortable environment whilst waiting for our very reasonably priced tune up! Dale the owner came out and talked with us, sharing our stories and adventures with each other - it made us feel that they definitely have the customers experience at the top of their priority list. Would recommend these guys for your mechanical needs. We will be back!

Thank you for your review and your kind words about your experience at My Mechanic Auto Repair. Dale certainly does enjoy visiting with our customers

- My Mechanic
5

Good guy to deal with my brother James.. his Civic runs great let's just hope he can keep his hand off it and drive it right..

We are happy that we can help! Thanks for the kind words

- My Mechanic
5

Great service. They fixed my SUV the same day. I would definitely be back. Thanks!

Thank you for your review; your time is valuable and we appreciate it

- My Mechanic